IMADRI
International Mediation and Alternative Dispute Resolution Institute
Culturally sensitive mediation and dispute resolution for corporations, law firms, and international organizations and individuals. Our Culturally Matched Mediation™ five-role cultural bridge team model structurally guarantees nuanced understanding beyond language.
No commitment · No preparation needed · Strictly confidential
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Now Accepting Applications
Pro Bono Program — Q3 2026
Compassionate Support
Victims of Conflict — Request Help
We navigated through a highly contested dispute concerning the delivery of solar panels from Vietnam and the performance of a multimillion-dollar solar contract during the pandemic. Daniel L. Glennon helped us arrive at an agreeable settlement which was entered as a court order without the need for protracted and risky litigation.
The Culturally Sensitive Mediation Team Construct
The Five-Role Bridge Team Model — a one-hour professional development session via Zoom.
Starts In
The IMADRI Field Guide to Culturally Matched Mediation™
A practitioner's introduction to the Five-Role Bridge Team Model for attorneys, corporate counsel, and NGO professionals.
Expert Dispute Resolution for Complex Situations
We specialize in mediation where cultural understanding is not just helpful — it is essential. Our services bridge legal systems, languages, and traditions.
International Commercial Mediation
Resolve cross-border commercial disputes with culturally informed mediators.
Cross-Border Family Mediation
Navigate complex family disputes across jurisdictions with cultural sensitivity.
Workplace Dispute Resolution
Address workplace conflicts in multicultural environments.
Culturally Matched Mediation™
ProprietaryOur trademarked five-role cultural bridge team model.
Victims of Conflict
HumanitarianA compassionate, structured pathway for individuals and families who have suffered.
Mediation Rooted in Cultural Intelligence
IMADRI was founded on the principle that effective dispute resolution requires more than legal expertise — it demands genuine cultural fluency. Our founder brings over 20 years of legal experience and a multicultural background spanning four continents to every engagement.
With a BA in Government and International Relations with a focus in Peace Studies from the University of Notre Dame (USA), a JD from Temple University School of Law (USA), a Specialist Masters in Public and International Law from the University of Melbourne Law School (Australia), certifications from the University of Cape Town Law School in Civil and Commercial Mediation (South Africa) and Johns Hopkins University in AI Business Strategy (USA), and recognition as a Rotary International Ambassadorial Scholar (sponsored by the South Bend, Indiana Rotary Club, hosted by the Toorak, Victoria Rotary Club), IMADRI offers a uniquely global perspective on dispute resolution.
Our proprietary methodology goes beyond language interpretation. Each IMADRI engagement is led by Daniel L. Glennon and supported by a culturally matched Bridge Team assembled for your specific dispute — including professionals who share cultural backgrounds, understand implicit communication styles, and can navigate the unspoken dimensions of cross-cultural conflict.
Global Presence, Local Understanding
Philadelphia
United States
In-person sessions available in Philadelphia. Zoom sessions available for clients in any time zone.
Cape Town
South Africa
In-person sessions available in Cape Town. Zoom sessions available for clients across Africa and the Middle East.
Rome
Italy
In-person sessions available in Rome. Zoom sessions available for clients across Europe and the Mediterranean.
Accra
Ghana
In-person sessions available in Accra. Zoom sessions available for clients across West Africa.
Singapore
Singapore
In-person sessions available in Singapore. Zoom sessions available for clients across Asia and the Pacific.
Mumbai
India
In-person sessions available in Mumbai, New Delhi, and Bengaluru. Zoom sessions available for clients across India and South Asia. Hindi and English supported.
Virtual
Worldwide
Daniel L. Glennon, JD, LLM, MPub&IntlLaw is available globally via Zoom and in-person worldwide.
Building Our Global Network
IMADRI is seeking credentialed mediators and dispute resolution professionals in all expansion markets to join our affiliate network.
Real Disputes. Real Resolutions.
Anonymised summaries of resolved matters. Client identities and commercially sensitive details are protected.
Resolved
US–South Africa Supply Chain Dispute
Cross-border commercial dispute involving a $1.4M supply contract. Resolved in 6 weeks through culturally matched mediation — avoiding an estimated $400K–$800K in litigation costs.
Resolved
International Publishing Contract Dispute
Multi-party dispute between a US publisher and European distribution partners over royalty calculations and territorial rights. Settled in a single virtual session, preserving a long-term business relationship.
Resolved
Diaspora Family Inheritance Dispute
Cross-border inheritance and property dispute involving family members in three countries. Culturally sensitive process preserved family relationships while achieving a legally enforceable settlement across two jurisdictions.
All outcomes are anonymised. Past results do not guarantee future outcomes. Each dispute is unique.
What Our Clients Say
"We navigated through a highly contested dispute concerning the delivery of solar panels from Vietnam and the performance of a multimillion-dollar solar contract during the pandemic. Daniel L. Glennon helped us arrive at an agreeable settlement which was entered as a court order without the need for protracted and risky litigation."
From Our Journal
Why US-Africa Commercial Disputes Require a Different Approach to Mediation
As trade between the United States and African markets accelerates, so do the commercial disputes that inevitably arise. Understanding why standard Western mediation frameworks often fall short — and what to do instead — is essential for any practitioner or executive operating across this corridor.
Culturally Matched Mediation™: The Five-Role Bridge Team Model
When two parties share a language but not a culture, standard mediation fails. IMADRI's Five-Role Bridge Team Model provides a systematic framework for staffing cross-cultural mediations that produce agreements which actually hold — within the communities they serve.
Nowhere to Return To: Displacement, Property Loss, and the Role of Mediation in Middle East Recovery
An analysis of how mediation — particularly culturally grounded approaches — can address property loss, displacement claims, and reconstruction disputes in the Middle East, where litigation and arbitration fall structurally short.
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